Hello, Quick question...Trying to program a MRK.....Went to revise the radio and ran into a major problem...It said that it couldn;t find a binary file, to read the radio...I did and now the radio won't power up...I think I broke it, so how do I fix this..I tried re-loading a new program into it, but I get error message "invalid radio ID".
Any help would be appreciated...Thanks, Rob
MRK I
Dead MRK-Help!!!!!
If they are anything like the Orion series radios, it may take a trip back to the depot... UNLESS you saved the Data files needed for a recovery. You have to use the Maintenance program to recover the radio and have to have those crucial files to complete it. If you don't have the files, you may be able to call the depot and give them the serial number and model. I can't remember the ladies name, but she helped me out one time with Feature Encryption data on an Orion. If you have to use the generic files included with the Windows Programmer, you'll have to realign the radio... Good luck.
Scott
Rescue 161....Thankyou so much for the reply....I am super new to the GE thing, espicially the programing portion of it....I tried using the maintenance program and I am stumped....I wouldn't mind using a generic file, but I don't even know how to access it....If you possibly offer me some help I would greatly appreciate it..
FYI-I have version 4 of the programmer and was not able to read the radio before I programmed it, I got a version too new error. So I created one from scratch and loaded it into the radio...It worked, and I went back and forth a couple of times to make some changes, but at some point it told me that the binary image was missing, and know it is dead...What did I do wrong, or is this normal...
P.S. Do you have the # and anyother contact info for the depot repair, and are they very expensive??
Thanks, Rob
FYI-I have version 4 of the programmer and was not able to read the radio before I programmed it, I got a version too new error. So I created one from scratch and loaded it into the radio...It worked, and I went back and forth a couple of times to make some changes, but at some point it told me that the binary image was missing, and know it is dead...What did I do wrong, or is this normal...
P.S. Do you have the # and anyother contact info for the depot repair, and are they very expensive??
Thanks, Rob
1-800-368-3277 Is the number for technical assistance. They are very friendly and helpful and WILL call you back unlike some places. I still can't remember the lady's name that helped me, but she was super nice.
The web page is http://www.macom-wireless.com/products/ ... asp?id=121
MA-COM Software Tools/ProGrammer/Track is where the generic files for tracking data are located in EDACS 4 Programmer. M/A Com does not keep this file on their records because each radio is different. This is the data that tells the radio all of the settings ie, squelch, TX power, deviation and all sorts of other things that will make you pull your hair out if it's not set right. The genieric files will get you close, but you have to pick the right one for your radio. If you have a VHF MRK, then there are 4 files to choose from: vhmrk04.trk, vhmrk07.trk, vlmrk04.trk and vlmrk07.trk. The v is for vhf, the l or h is for low or high split and the 04 or the 07 depends on which rom is in your radio. It should say on the radio somewhere whether it's 256, 512 or something similar.
You'll also have to ask M/A Com for the bin file for that radio if you lost it as well. 9 times out of 10 it'll be toast unless you saved it first. It'll look something like og40400.bin or something similar. They may or may not be able to help you with this since it's a file they'll have to e-mail you. There is a tech sheet that tells which radio uses which bin file depending on what size the rom is... I'll try to get it for you.
MA-COM Software Tools/ProGrammer/backup should be where YOUR Feature Encryption should be located. This is where your probably going to have to call M/A Com to give you the original Feature Set for your radio. They keep them on file there. It's not really a file in the since of them 'sending' it to you, they'll just give you a hex string of digits over the phone and you'll manually put them into the radio via the Maintenance protion of the software.
After you get the radio back to life, it will have to be put on life support for a little while, but this is normal, it's called hooking it up to a service monitor and setting the proper values for it to work right...lol
I think that's all for now. You should be able to get it back up and running with a little work. It will work without tuning it, but it will be less than perfect. Good luck and let us know what the outcome is.
Just remember to save save save those files and any files in the future. I also learned the hard way on these super radios. They just weren't so super when mine was messed up...lol
The web page is http://www.macom-wireless.com/products/ ... asp?id=121
MA-COM Software Tools/ProGrammer/Track is where the generic files for tracking data are located in EDACS 4 Programmer. M/A Com does not keep this file on their records because each radio is different. This is the data that tells the radio all of the settings ie, squelch, TX power, deviation and all sorts of other things that will make you pull your hair out if it's not set right. The genieric files will get you close, but you have to pick the right one for your radio. If you have a VHF MRK, then there are 4 files to choose from: vhmrk04.trk, vhmrk07.trk, vlmrk04.trk and vlmrk07.trk. The v is for vhf, the l or h is for low or high split and the 04 or the 07 depends on which rom is in your radio. It should say on the radio somewhere whether it's 256, 512 or something similar.
You'll also have to ask M/A Com for the bin file for that radio if you lost it as well. 9 times out of 10 it'll be toast unless you saved it first. It'll look something like og40400.bin or something similar. They may or may not be able to help you with this since it's a file they'll have to e-mail you. There is a tech sheet that tells which radio uses which bin file depending on what size the rom is... I'll try to get it for you.
MA-COM Software Tools/ProGrammer/backup should be where YOUR Feature Encryption should be located. This is where your probably going to have to call M/A Com to give you the original Feature Set for your radio. They keep them on file there. It's not really a file in the since of them 'sending' it to you, they'll just give you a hex string of digits over the phone and you'll manually put them into the radio via the Maintenance protion of the software.
After you get the radio back to life, it will have to be put on life support for a little while, but this is normal, it's called hooking it up to a service monitor and setting the proper values for it to work right...lol
I think that's all for now. You should be able to get it back up and running with a little work. It will work without tuning it, but it will be less than perfect. Good luck and let us know what the outcome is.
Just remember to save save save those files and any files in the future. I also learned the hard way on these super radios. They just weren't so super when mine was messed up...lol
Scott
The files you'll need for the MRK are not the og40400 like stated above, those are for the Orion. The MRK uses ones that look like this:
MRK-1 uses M1g30100, M1g30100, M1g33300, M1g40400, adi02000, adi02200 and adi01100
MRK-2 uses M2g32200, M2g32200, M2g33300, M2g40400, adi02000, adi02200 and adi01100
ROM 6
128K Flash = MRK-1 - M1g30100 MRK-2 - M2g32200
256K Flash = MRK-1 - M1g30100 MRK-2 - M2g32200
ROM 8
256K Flash = MRK-1 - M1g33300 MRK-2 - M2g32200
512K Flash = MRK-1 - M1g40400 MRK-2 - M2g40400
MRK-1 uses M1g30100, M1g30100, M1g33300, M1g40400, adi02000, adi02200 and adi01100
MRK-2 uses M2g32200, M2g32200, M2g33300, M2g40400, adi02000, adi02200 and adi01100
ROM 6
128K Flash = MRK-1 - M1g30100 MRK-2 - M2g32200
256K Flash = MRK-1 - M1g30100 MRK-2 - M2g32200
ROM 8
256K Flash = MRK-1 - M1g33300 MRK-2 - M2g32200
512K Flash = MRK-1 - M1g40400 MRK-2 - M2g40400
Scott
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n_zero_ndp
- Posts: 389
- Joined: Sun Feb 24, 2002 8:10 pm
- Location: Where P25 Trunking is KING
-
n_zero_ndp
- Posts: 389
- Joined: Sun Feb 24, 2002 8:10 pm
- Location: Where P25 Trunking is KING
Hey Scott...rescue161 wrote:Thanks Ken! I was hoping you'd pop in. Ken actually was my saving grace when I was pulling MY hair out...
How is Spain treating you?
Nice to see you are trying to help keep others from you own ORION dilemma.
We are just starting to think about our upgrade path to PROVOICE here in KC. We are all AEGIS now & will have to upgrade the backbone before we can utilize any new radios. We have a huge fleet of EDACS Rangrs that need to be replaced soon as M/A-COM plans to no longer support it (if that has not happened already - not sure about that one). Always have something new going on around here......
BTW: I have that tech sheet handy that lists the RADIO FLASH/ADI/DSP CODES if you need it (120kb PDF file).
Ken - NØNDP
Spain is awesome. It's a little rainy this time of year though... We got here in July and it didn't rain until late September. I guess we were due for it, because the grass was always dead. beaches are nice and topless (did I say that?)...
I do miss a few things like Cable TV and Cable Intenet... I forgot how bad dial up sucks. We have DSL, but it doesn't compare to cable internet.
I have (since my problems with Orions) gotten several Orion radios, but haven't had the time to 'play' with them to see if I could get them out of band. I've got a few tricks to try, hopefully some of them work.
I do miss a few things like Cable TV and Cable Intenet... I forgot how bad dial up sucks. We have DSL, but it doesn't compare to cable internet.
I have (since my problems with Orions) gotten several Orion radios, but haven't had the time to 'play' with them to see if I could get them out of band. I've got a few tricks to try, hopefully some of them work.
Scott
Rescue,,,,,Okay. I did save a copy of the radios code plug before it puked by using the "save as" feature in the file menu. I open that file and can see what was in the radio when it was programmed and wokring. Can I restore the radio with this file, and how would I do that ( I would assume) within the maintenance portion of the software.
Also, When I open up the backup folder I have 4 files listed. Two are ending with enc. and two end with .trk.
Also, When I open up the backup folder I have 4 files listed. Two are ending with enc. and two end with .trk.
If the files in the backup directory are the actual files from your radio, it shouldn't be a problem. You must also have the BIN file. Is the radio coming on, or does it appear 'dead' after you power it up? Does it show any errors? I would go into the 'Maintenance Program' and 'fix' the raio like that. I don't believe you'll be able to just blow the codeplug back into the radio. If you are using Windows Programmer 4, then the Maint program falls under it. Go to 'Start', then Programs, then MA-COM Software Tools and then RadioMaint. Follow the onscreen instructions and it should bring the radio back to life...
Scott
The radio is an 800 MRKI (no display). THe radio appears dead now (it was working perfectly unitl something in the software glitched).
How do you save the bin file, and where is that utility.
How do you find the bin file?
Witihin my backup file is four files, they are as follows:
29E294000000.enc
29E294000000.trk
3D3316000000.enc
3D3316000000.trk
Which one do I use, and is for my radio.
2nd Question.....How do you properly save all of the radio information to prevent this from happening again to my vhf II unit...
Thanks again for all of the continued help....I am completely new to ge stuff....Thanks, Rob
How do you save the bin file, and where is that utility.
How do you find the bin file?
Witihin my backup file is four files, they are as follows:
29E294000000.enc
29E294000000.trk
3D3316000000.enc
3D3316000000.trk
Which one do I use, and is for my radio.
2nd Question.....How do you properly save all of the radio information to prevent this from happening again to my vhf II unit...
Thanks again for all of the continued help....I am completely new to ge stuff....Thanks, Rob